Video Doorbell Wired Information

The Ring Video Doorbell Wired is Ring's smallest, most affordable doorbell. The Video Doorbell Wired offers 1080p HD video with night vision and two-way audio with noise cancellation.  

This article will cover commonly asked questions about the Video Doorbell Wired. 

Click here to learn about purchasing the Video Doorbell Wired. 

What is the Video Doorbell Wired?

The Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring’s most affordable doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.

With Video Doorbell Wired, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.

What are the features of Ring Video Doorbell?

  • 1080p HD Video
  • Advanced Motion Detection
  • Live View
  • 2.4 GHz connectivity
  • Privacy zones
  • Advanced Pre-Roll
  • Night vision
  • 1 year warranty on parts, lifetime theft protection
  • Works with iOS and Android
  • Wifi connected

Does the Video Doorbell Wired work with other Ring devices?

Yes. The Video Doorbell Wired works with any other device created by Ring and can perform all the functions expected of a video doorbell in a security system.

Does the Video Doorbell Wired work with Alexa?

Yes. The Video Doorbell Wired is completely compatible with Echo devices.

Click here to learn more about using Ring devices with Alexa. 

Product specs

What comes in the box?

  • Video Doorbell Wired
  • Installation tools and hardware
  • Quick Start Guide
  • Security Sticker

Note: Tools needed for installation (not included):

  • 6mm masonry drill bit (optional)
  • PH2 Phillips Screwdriver

What are the specs of the Video Doorbell Wired?

  Video Doorbell Wired
Camera resolution 1080p HD
Field of view 155 degrees horizontal 90 degrees vertical
Connectivity 2.4GHz wireless 802.11 b/g/n
Connection speed 2mbps
Audio specs Two way audio with noise cancellation
System requirements Click here for the latest system requirements for the Ring app
Size 10.1 cm x 4.6 cm x 2.2 cm
Power supply

Hardwired
You can hardwired your doorbell if you have a compatible doorbell system (8-24 VAC, 10-40VA, 50/60Hz ), or you can use Ring DIN Rail Transformer 2nd Gen (24VDC, 0.42A , 10.0W) sold separately. Doorbell chime must be bypassed. For more support in wiring and compatibility click here.
Plug-In Adapter
Use Plug-In adapter (2nd Gen) sold separately (24VDC. 0.5A, 12W). Plug-In Adapter features a 6m cable and comes with cable clips. Plugs into standard indoor electrical socket.
Use only Ring DC supplies. Use of 3rd-party DC supplies will result in damage to device.

 

Is the Video Doorbell Wired water resistant?

Yes. The Ring Video Doorbell Wired is water resistant.

Can the Video Doorbell Wired withstand hot or cold temperatures?

The Video Doorbell Wired is rated for temperatures ranging from -20.5 to 48.5 degrees celsius.

Internet requirements 

What wifi networks is Video Doorbell Wired compatible with?

Video Doorbell Wired is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies.

What is the recommended Internet speed for Video Doorbell Wired?

2mbps

Does the Video Doorbell Wired keep footage for later review?

It can, however, this requires a subscription to Ring Protect plan, an optional service that allows you to view, save, and share video.

Click here for more information about the Ring Protect plan.

Installation

I have an unusually shaped front garden. How do I aim Video Doorbell Wired in a direction other than straight ahead?

The Video Doorbell Wired can be adjusted to point in directions other than straight forward through the use of a wedge or corner kit. 

There are two types of screws that came with my Video Doorbell Wired. What is each screw used for?

In the product packaging there are two long mounting screws and two security screws. The mounting screws are used to affix the mounting bracket to your door or wall. Once the device is installed, use the star-shaped end of the screwdriver bit to tighten the security screws into the bottom of the Ring Video Doorbell Wired faceplate to help deter theft.

20210120_image_accessory_rvdwired_sparepartskit_1000x1000_rgb.jpg

Note: For your safety, use only the short security screws under the faceplate. Using any other type of screw could damage the battery and create a potential fire hazard.

Purchases, refunds and warranties

Where can I order the Video Doorbell Wired?

The Video Doorbell Wired is available on Ring.com and at many fine retailers.

Does the Video Doorbell Wired have a warranty?

Yes, a 1-year parts and lifetime theft protection warranty.

Click here for more information on Ring's Limited Warranty and Theft Protection Plan.

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Video Doorbell Wired?

If stolen, we will replace it for free. Simply fulfil the reporting requirements, and we’ll ship you a replacement Video Doorbell Wired.

Click here for more information on Ring's theft and replacement policy. 

 

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