This article will answer many of the commonly asked questions concerning the differences between both the Pre-Roll and Advanced Pre-Roll functions.
What is Pre-Roll?
The Pre-Roll feature enables you to view more complete motion events. A Ring device with Pre-Roll or Advanced Pre-Roll will capture the previous few seconds before a motion event is triggered, getting the critical seconds of activity and attaching it to the event clip. This provides you with a better look at what's happening outside your door.
The chart below details the differences between the two types of Pre-Roll:
Pre-Roll (Ring Video Doorbell 3 Plus and Ring Video Doorbell 4)
Advanced Pre-Roll (Wired Devices)
|Pre-Roll Video Length||
||As a picture-in-picture in Live View when answering an alert, and at the beginning of a recorded video in your timeline||At the beginning of a recorded video in your timeline|
|Colour||Black and white for Video Doorbell 3 Plus; Full colour for Video Doorbell 4||Full colour|
|Definition||Low definition||High Definition|
|Sound||No sound||Full sound|
|Low light||Does not function||Full functionality|
Which devices include the Pre-Roll feature?
Ring Video Doorbell 3 Plus and Ring Video Doorbell 4 include the Pre-Roll feature.
How does Pre-Roll work?
Pre-Roll is made possible by a low-powered camera (Ring Video Doorbell 3 Plus) or low resolution recording (Ring Video Doorbell 4). When the feature is enabled, the camera records up to four seconds of video in a rolling buffer on the camera’s local memory, which constantly overwrites itself automatically. When you answer a motion event or a doorbell push with Live View, the content in the buffer is made available as a picture-in-picture so you can see what preceded an event.
Is Pre-Roll always on?
No. Like most features of a Ring device, the Pre-Roll feature can be toggled on or off.
Pre-Roll is enabled by default in the Ring app, but can be toggled on and off in the Video Settings screen within the app.
The Pre-Roll videos for my Ring Video Doorbell 3 Plus are in black and white. Can those videos be in colour?
In order to conserve power, the four seconds of Pre-Roll video for Ring Video Doorbell 3 Plus is recorded in black and white and low resolution.
Ring Video Doorbell 4's Pre-Roll is in colour.
Does the Pre-Roll video have sound?
No. In order to preserve power, the four seconds of Pre-Roll video are silent.
Is Ring Protect required to use Pre-Roll on a Ring Video Doorbell 3 Plus?
No. Pre-Roll on this device works for everyone, regardless if you are subscribed to a Ring Protect Plan or not. However, if you do not subscribe to a Ring Protect Plan, you will only be able to view Pre-Roll as a picture-in-picture in Live View.
Ring Protect Plan subscribers will be able to take full advantage of the Pre-Roll feature, including seeing Pre-Roll video previews in their Ring app timeline or event history, as well as for answered motion notifications.
Is Advanced Pre-Roll always enabled?
Advanced Pre-Roll is always enabled for wired Ring devices.
Is a Ring Protect subscription needed to use Advanced Pre-Roll?
Yes. Advanced Pre-Roll enhances recordings of events, and event recording is one of the advantages to subscribing to Ring Protect.
Which wired Ring devices have Advanced Pre-Roll?
The following Ring Wired devices have Advanced Pre-Roll:
- Floodlight Cam
- Spotlight Cam Wired
- Spotlight Cam Mount
- Video Doorbell Elite
- Video Doorbell Pro
- Video Doorbell Pro 2
- Stick Up Cam Wired
- Stick Up Cam Elite
- Indoor Cam