The free Rapid Ring app, developed by Ring, is a companion to the original Ring app that allows for a faster response to notifications or to enable a Live View faster. You can use the Ring app and Rapid Ring app in conjunction with one another and don't have to worry about interference with your devices. You can download the free Rapid Ring app at the App store (iOS - Apple) or Google Play store (Android) and use the same email address and password that you use for your regular Ring app.
This article will answer commonly asked questions concerning the Rapid Ring app.
What is the Rapid Ring app?
Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app in conjunction with the original Ring app, you'll be able to answer your notifications as quickly as possible.
Where is the Rapid Ring app available?
The Rapid Ring app is currently available only in the United States, Canada, Australia, and the UK. As it rolls out in other areas, we will inform our customers here and on Ring.com.
Does the Rapid Ring app replace the original Ring app?
No. Think of the Rapid Ring app as a companion to the Ring app. You'll continue to use your original Ring app for all of the powerful functions built into your Ring devices such as checking videos or changing settings. You'll use the Rapid Ring app to answer notifications as quickly as possible.
Will I be able to speak with people through the Live View the way I can with the original app?
Yes. All of the same communication functions that are in the original Ring app are in the Rapid Ring app with the additional benefit of being able to get to those functions much faster.
Does this mean that Live View and other communication features are being removed from the original app?
No. If you're happy with the response time and performance of the original app, then by all means, keep using it! The Rapid Ring app is simply designed to allow people to access certain functions faster.
Does the Rapid Ring app cost anything?
No. Just like the original app, Rapid Ring is free.
Where can I download the Rapid Ring app?
To download the Rapid Ring app, go to the appropriate site below, based on your device and use the same username and password to login that you use for your Ring app.
The Rapid Ring app needs iOS 12 or later, Android 6.0 or later or Fire OS 7 or later.
Why don't I get notifications from the original Ring app when I turn on notifications from the Rapid Ring app?
Toggling notifications "on" for a specific device in the Rapid Ring app will turn "off" notifications for that device in the original Ring app. That means, you'll be getting your notifications faster through the Rapid Ring app. However, you can always control or change the notification settings in the Rapid Ring app or the Ring app.