Replacing the Cable on your Door View Cam

If you need to replace the cable that came with your Door View Cam, simply follow the instructions below.

Note: Before you replace the cable, you will need to uninstall your Door View Cam, including the battery and tightening nut from the indoor assembly and the door hole adapter (if installed).

Click here for instructions on uninstalling your Door View Cam.

Unplug the old cable

On the outdoor assembly, grasp the small tab above the port (located next to the tube) and pull firmly to disengage it.


Remove the old cable

Once unplugged, remove the old cable from the assembly and tube (it might be glued to the assembly and/or tube).Artboard_3_copy_4x-100.jpg

Remove the adhesive

The replacement cable will have an adhesive strip that is used to attach it to the tube. Peel the backing off the adhesive strip and attach the cable to the tube in the same location you removed the old cable.

Plug in the new cable

With the old cable removed, plug the connector of the new cable into the port on the rear of the outdoor assembly. Pull gently to make sure the connection is secure.


Tuck the end of the cable into the tube

Take the connector at the end of the new cable and tuck it into the tube. This will protect the cable and make inserting your Door View Cam through the door easier.

Artboard_3_copy_3_4x-100.jpg Artboard_3_copy_4_4x-100.jpg

Reinstall your Door View Cam

Once the cable is installed, simply reinstall the Door View Cam in your door.

Click here for instructions on installing your Door View Cam.

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.

Was this article helpful?




Send Feedback