Return policy

You have 30 days from the date you received your device(s) to request a full refund with no questions asked.

For purchases made on between 1st November and 31st December, 2021 you have until 31st January, 2022 to return your item(s) for a full, no-questions-asked refund.

To return your item, please contact Customer Support to request a return label. This lets you return the device(s) to us free of charge, as long as the return originates from the same country we delivered to.

Read our full return policy for Australia here.

Read our full return policy for New Zealand here.

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