What is a firmware update?

Your Ring devices are always getting better. The special software that defines the way they work (known as “firmware”) is regularly updated with new features and improvements.

When you first set up a Ring device, it automatically applies any available updates. After that, it updates itself as needed, during off-peak hours.

Battery-powered devices (such as Video Doorbell 4 and Stick Up Cam Battery) can’t be used while updating. When the light on your device stops flashing or goes dark, the update is complete and your device is ready to use.

AC-powered devices (such as Floodlight Cam and Spotlight Cam Wired) can be used while updating, but performance can be temporarily affected. When the light on your device stops flashing, the update is complete and performance returns to normal. If your device plugs into a socket or PoE port, do not unplug it while an update is installing.

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