Adding and managing Shared Users

Ring account owners can share access to their devices without sharing passwords. You can invite multiple Shared Users and choose which devices to share.

¹Reviewing previously recorded video on your Ring Video Doorbells and Security Cameras requires a Ring Home subscription.

Adding, removing or editing a Shared User

Only Ring account owners can add, edit or remove Shared Users.

Note: Ring owners cannot share Chime or Chime Pro.

To add, remove or edit the access of a Shared User:

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).
3. Tap

   Control Centre

   .
4. Tap

   Shared Users

   .
5. Tap

   Manage

   next to the location where you want to add a Shared User.
6. To add a Shared User, tap

   Add User

   .
7. Select which type of user you would like to add and follow the in-app prompts.
8. Tap

   Send Invite

   .
9. The recipient will get an email notification valid for 7 days.
10. To remove a Shared User or edit the devices they can access, select the Shared User you want to remove.
    • To remove the user, select

      Remove User

      , then tap

      Save

      .
    • To edit access to specific devices, toggle on or off the select device(s), then tap

      Save

      .

Accepting a Shared User invitation

You will receive an email invitation from Ring to become a Shared User on an account. The invitation is valid for seven days. Shared Users must create their own Ring account to accept a Shared User invitation and gain access to your devices.

To accept a Shared User invitation:

1. Open the Shared User email from Ring and tap

   Manage Access

   .
2. Sign in to your Ring account, or

   create a new account.

3. Open the Ring app to the main dashboard.

4. Tap the menu (☰).
5. Tap

   Control Centre

   .
6. Tap

   Shared Users

   .
7. Under Locations (Shared), tap

   Manage

   next to the pending invitation.
8. Tap

   Accept

   or

   Decline

   the invitation.

Note: It might take up to 15 minutes for Shared access to show in your Ring app.