What is a Ring Video Doorbell?
Ring Video Doorbell provides a new level of security, by notifying you via your smartphone or tablet when someone is on your property. With your Ring Video Doorbell, you can see and speak with anyone at your front door, from wherever you are.
Ring Video Doorbell has reached the natural end of its lifecycle and has been replaced by Ring Video Doorbell (2nd Generation).
What are the features of Ring Video Doorbell?
- 720p HD Video
- Motion detection
- Live View
- Infrared Night Vision
- Weather-resistant design
- Installs in minutes - no professional help or special tools required
- Theft protection
- Works with iOS and Android
- Wifi connected
- Available in two fashionable finishes
- Does not require connection to a wired doorbell
|Ring Video Doorbell|
Rechargeable internal battery, mains, solar or hardwired to existing doorbell
|Battery life||The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.|
|Compatible doorbell transformers||For your safety, only use an existing doorbell transformer within the range specified below to power your device. For connecting to an existing doorbell system:
- Hardwired transformer (8 to 24 VAC, 50/60Hz, 5VA to 40VA) Not compatible with: DC, halogen, and garden-lighting transformers
|Field of view||180 degrees horizontal, 140 degrees vertical|
|Video resolution||HD 720P|
|Colours||Ring Video Doorbell comes with two interchangeable faceplates: Venetian Bronze and Satin Nickel|
|Compatible networks||2.4 GHz 802.11 b/g/n|
|Motion detection||Adjustable motion zones|
|Live View available?||Yes|
|Size||12.65 x 6.17 x 2.21 cm|
|Operating temperature range||-20.5 degrees Celsius to 48.5 degrees Celsius
Note: The devices are also weather-resistant.
Does Ring Video Doorbell operate on battery power?
Ring Video Doorbell connects to existing doorbell wiring or runs off the built-in rechargeable battery. It lasts up to six months on a single charge with regular use.
What do I need to install Ring Video Doorbell?
Everything you need comes in the box:
- Ring Video Doorbell
- Micro USB charging cable
- Mounting bracket
- Miniature level
- Screwdriver handle
- Two-sized screwdriver bit
- Screw anchors
- A drill bit for anchors
- User Manual
Does Ring Video Doorbell use a diode for digital doorbell kits?
Yes. The Ring Video Doorbell comes with an enclosed diode. Click here for more information on when and how to use the diode.
Which doorbells is Ring Doorbell compatible with?
Ring Doorbell is compatible with most mechanical or digital doorbell kits that use transformers between 8 and 24 volts AC. DC transformers are not supported.
What wifi networks is Ring Video Doorbell compatible with?
Ring Video Doorbell is compatible with 802.11 b/g/n wifi networks operating on 2.4 Ghz frequencies. Ring recommends WPA2 wifi security.
What is the recommended Internet speed for Ring Video Doorbell?
For best streaming performance, 2 Mbps is recommended for optimal performance.
Data usage and recording plans
Does Ring Video Doorbell use data all the time or just when it's activated?
Ring Video Doorbell will only use data when it’s activated by a motion or when you access the Live View. If Ring Video Doorbell doesn’t detect motion or isn’t activated with the app, it won’t use your data.
Does Ring Video Doorbell keep footage for later review?
It can, if you have a subscription to Ring Protect, an optional service that allows you to view, save and share your videos.
For more information, check out General information on Ring Protect plans.
Purchases, refunds and warranties
Where can I order Ring Video Doorbell?
To order Ring Video Doorbell (2nd Generation), go to https://ring.com/au/en/products/video-doorbell-v2.
Does Ring Video Doorbell have a warranty?
Yes, a 1-year limited warranty. If you are a consumer, the limited warranty is in addition to your consumer rights, and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired. Learn more here.
What is Ring's refund policy?
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.
What if someone steals my Video Doorbell?
If stolen, we will replace it for free.