If I purchase a battery version of the Ring Spotlight Cam from Ring.com, can I exchange it for a wired version?
Yes, as long as you are within the 30-day return window for Ring products, you can request an exchange of one version of the spotlight cam for the other. Click here for the phone numbers of the Community Support team in your area.
Note: Updates and exchanges are offered as a courtesy to our neighbours. Ring reserves the right to refuse to exchange items in cases of suspected fraud or malfeasance.
Find out more about returning or exchanging your Ring device here.