Sharing your Ring videos

The videos that are recorded through your Ring device can be shared with friends, family and neighbours via your Ring app. You can share videos to a variety of web and social media platforms or download videos to a computer or mobile device.

The rest of this article will detail the various ways to share and save your Ring videos.

Note: In order to share and save Ring videos you must have a Ring Protect plan subscription.

Click here for more information on the Ring Protect plan.

Sharing your Ring videos on a mobile device 

  • Open the Ring app and tap the menu icon (three horizontal lines) in the top left
  • Tap Devices
  • Select the Ring device you wish to download a video from
  • Tap Event History
  • Scroll to the video you wish to share
  • On the Recent Activity screen, tap the arrow on the far right of the event
  • Tap the Share icon below the video on the bottom right. It looks like a box with an arrow coming out of the top of it
  • A menu will pop up that shows a Facebook icon, NextDoor.com logo, email envelope, text message symbol and download icon
  • You can select any of these options and follow the prompts to share a video

Sharing or downloading a video on a computer

Sharing

  • Log into your Ring account at ring.com/account.
  • Select the History tab.
  • Click on the video you want to share.
  • Click the arrow icon on the bottom right of the video for Share options.
  • Follow the prompts to share a video.

Downloading

  • Log into your web account at ring.com/account.
  • Select the History tab.
  • Click on the downward arrow icon on the bottom right of the video to download a video.
  • The video will automatically download to your computer. 

Note: Adding a star to a video is a way of organising videos so you can find the important ones faster. Putting a star by a video is not the same as downloading. Videos with a star next to them may be deleted at the end of the video storage period if they're not downloaded.  

Downloading multiple videos

You can download up to 20 videos at a time by following these instructions: 

  1. Log in to your account on ring.com.
  2. Click History
  3. Click Manage Events
  4. Select the videos you want to save. 
  5. Click Download

The videos will be saved to your computer as a zip file. Once unzipped, each .mp4 file can be opened and viewed individually. Videos will be time stamped.

Note: This feature is not yet available on the Ring core app.

Important: If you are logging into your Ring account for the first time on a computer, you may recieve a one-time security challenge that will ask you for a one-time passcode. You can get a one-time passcode from your mobile device via a text message.

Click here for more information about getting a one-time verification code via text message.

Sharing or downloading a video on a mobile device

Log into your web account at ring.com/account.

Use the same username and password that you use for the Ring app.   

Tap on the three lines on the top left of the Dashboard screen.

  • Tap History.
  • Tap the video you want to share.
  • Tap the icon with the upward arrow in the URL box, to the right of account.ring.com
  • Select the place where you want to share or download the video and follow the prompts.

Sharing a Ring video with the Ring team

If you have a particularly interesting video, you can share it with the Ring team for a chance to be featured!

  • Log into your web account at ring.com/account.
  • Click on the Dashboard tab.
  • Click on the video you wish to share on the left sidebar.
  • Click on the grey Share button to below your video.
  • Click on the e-mail envelope.
  • Send the file to submissions@ring.com.

If you see a video that you feel might be a problem, contact Ring Customer Service.

To learn more about managing your shared videos, click here.

 

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