Ring Support
Product Support
Ring has what you need to make your world more secure. Click here for help with any of our Ring products.
Protect Plan
Support
Ring Protect Plan is an optional plan that 24/7 covers monitoring and video recording services for Ring devices. Click here for all the information you need on Ring Protect Plans.
App Support
With the Ring App on your smartphone, tablet, or computer, you're in complete control of your home’s security. Click here to get all the Ring app help you need.
Get More Support
Whether it's speaking to our agents, our community of Neighbors, or watching video tutorials, we've got you covered.
Ring Community
Have questions or a feature request? Visit Ring's first neighbor-to-neighbor community forum.
Video Tutorials
From installation to tips and tricks on how to protect every corner of your home.
Get in Touch
Chat or call. Our CS Agents are working around the clock to answer all your questions.
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Keeping your Ring account secure
Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure. Important: Do not share your Ring account password with anyone. No Ring ...
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Shipping policies
Can I cancel my order/change a delivery address? Call Customer Support within 45 minutes of placing your order to cancel it or change the delivery address. After 45 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment centre. You will have to ...
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Theft protection for select Ring devices
If your Ring Security Camera or Video Doorbell product is stolen at any time after your purchase, Ring will replace the stolen device at no charge to you. The remainder of this article contains the steps you should follow and important notes on eligibility requirements and limitations of this the...