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Ring Protect Plan is an optional plan that 24/7 covers monitoring and video recording services for Ring devices. Click here for all the information you need on Ring Protect Plans.
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Keeping Your Ring Account Secure
Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure: Enable Two-Step Verification When you turn on this enhanced security f...
Can I cancel my order/change a delivery address? Contact customer service within 40 minutes of placing your order to cancel it or change the delivery address. After 40 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment center. You will have ...
What to do if Your Ring Device is Stolen
Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. The remainder of this article contains the steps you should follow. Immediately report the theft to the police. Before you do a...