A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Setting up Smart Alerts

Smart Alerts notify you when Ring detects people, packages, and vehicles on select devices.

This feature requires a compatible Ring Home subscription. Learn more about Ring Home Plans.

Illustration of a person approaching a doorbell attached to a house and a phone receiving a Person Alerts.

Setting up Smart Alerts

Smart Alerts help you get the motion alerts and recordings you want, and ignore the rest. With a Ring Home subscription, you can customise how your device responds to different types of motion. Choose whether to get notifications, recordings, or both for people, vehicles, or packages. Smart Alerts are available on most Ring Doorbells and Cameras, whether battery powered, solar powered, plug-in, or wired.

Enabling and adjusting Smart Alerts

  1. Open the Ring app to the main dashboard.

  2. Tap more (•••) on the camera you want to access.

  3. Tap your device's Settings.

  4. Tap
    Motion Settings
    .
  5. Tap
    Smart Alerts
    .
    • To activate Smart Alerts, tap
      Enable Feature
      .
    • Tap
      Continue
      .
  6. Choose your preferred alerts for
    Person
    ,
    Vehicle
    and
    Other Motion
    .
  7. Tap
    Done
    to save new settings. Editing existing settings will save automatically.

Setting up Package Alerts

Package Alerts are available on select doorbells.

Enabling and adjusting Package Alerts

  1. Open the Ring app to the main dashboard.

  2. Tap more (•••) on the camera you want to access.

  3. Tap your device's Settings.

  4. Tap
    Motion Settings
    .
  5. Tap
    Smart Alerts
    .
  6. Under
    Package Zone
    tap on the bell icon to enable recording and notifications.
  7. For first-time activation, follow these additional steps:
    • To enable Package Alerts, tap
      Turn On Feature
      .
    • Tap
      Continue
      .
    • Create your
      Package Zone
      , then adjust it to surround your delivery area.
    • Tap
      Done
      .
    • Tap
      Continue
      .
  8. Editing existing settings will save automatically.

You will now see Package Alert markers on your Event Timeline. Learn more about the Event Timeline feature.

Package Alerts work best with medium-to-large shipping boxes. Envelopes, tubes, small boxes, and food deliveries might not be detected.

Adjusting your Package Zone and Sensitivity

  1. Open the Ring app to the main dashboard.

  2. Tap more (•••) on the camera you want to access.

  3. Tap your device’s settings.
  4. Tap
    Motion Settings
    .
  5. Tap
    Smart Alerts
    .
  6. Under Package, tap
    Customise
    .
  7. Select
    Package Zone
    to set where your doorbell detects packages.
  8. Select
    Package Sensitivity
    to adjust the balance between missed deliveries and unwanted alerts.
    • Note:
      For best Package Alert accuracy, set Motion Sensitivity to highest. This might affect your device’s battery life and increase the number of notifications you receive.
  9. Tap
    Save
    .

Disabling Smart Alerts

  1. Open the Ring app to the main dashboard.

  2. Tap more (•••) on the camera you want to access.

  3. Tap your device's Settings.

  4. Tap
    Motion Settings
    .
  5. Tap
    Smart Alerts
    .
  6. Tap
    Disable Smart Alerts
    .
  7. Tap
    Disable Feature
    .

Person Detection

Get notified when a person is detected near your Ring device. Person Detection works with both Motion Zones and Bird’s Eye Zones, helping you focus on human activity while reducing unnecessary notifications from other motion sources. The Person Detection feature is available for all cameras and doorbells.


Vehicle Detection

Receive alerts when a car, truck, or other vehicle enters your selected Motion or Bird’s Eye Zones. Perfect for keeping an eye on driveways, garages, or nearby roads.

With Bird’s Eye Zones, you can fine-tune how far motion is detected from your Video Doorbell or Security Camera. This helps you get more relevant alerts based on where vehicles actually appear on your property.

Vehicle Detection is available for:

  • Floodlight Cam Wired Pro
  • Floodlight Cam Wired Plus
  • Spotlight Cam Plus
  • Spotlight Cam Pro
  • Indoor Cam (2nd Gen)
  • Pan-Tilt Indoor Cam
  • Outdoor Cam (formerly Stick Up Cam (3rd Gen))
  • Outdoor Cam Plus
  • Video Doorbell Wired
  • Battery Video Doorbell Pro
  • Battery Video Doorbell Plus
  • Battery Video Doorbell
  • Wired Video Doorbell Pro (formerly Video Doorbell Pro 2)
  • Video Doorbell (2nd Gen)

Package Alerts

Know the moment a package is placed within your designated Package Zone. Great for tracking deliveries and reducing the chance of missed drop-offs. Package Alerts are available on all doorbells except the Peephole Cam.

Enabling and adjusting Package Alerts

  1. Open the Ring app to the main dashboard.
  2. Tap more (•••) on the camera you want to access.
  3. Tap your device's Settings.
  4. Tap
    Motion Settings
    .
  5. Tap
    Smart Alerts
    .
  6. Under
    Package Zone
    tap on the bell icon to enable recording and notifications.
  7. For first-time activation, follow these additional steps:
    • To enable Package Alerts, tap
      Turn On Feature
      .
    • Tap
      Continue
      .
    • Create your
      Package Zone
      , then adjust it to surround your delivery area.
    • Tap
      Done
      .
    • Tap
      Continue
      .
  8. Editing existing settings will save automatically.

You will now see Package Alert markers on your Event Timeline. Learn more about the Event Timeline feature. Package Alerts work best with medium-to-large shipping boxes. Envelopes, tubes, small boxes, and food deliveries might not be detected.

Adjusting your Package Zone and Sensitivity

  1. Open the Ring app to the main dashboard.
  2. Tap more (•••) on the camera you want to access.
  3. Tap your device’s settings.
  4. Tap
    Motion Settings
    .
  5. Tap
    Smart Alerts
    .
  6. Under Package, tap
    Customise
    .
  7. Select
    Package Zone
    to set where your doorbell detects packages.
  8. Select
    Package Sensitivity
    to adjust the balance between missed deliveries and unwanted alerts.
    Note:
    For best Package Alert accuracy, set Motion Sensitivity to highest. This might affect your device’s battery life and increase the number of notifications you receive.
  9. Tap
    Save
    .

Last updated 1 day ago