How to Set Up Video Doorbell 3 Plus in the Ring App

Ready to set up Video Doorbell 3 Plus? Here are a few tips.

Charge the provided battery.

Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when only the green LED is lit.

Tap for more information on charging your battery.

Insert the battery.

Remove the battery from its charging place. Make sure that the faceplate has been taken off your Ring Video Doorbell 3.

Insert the battery with the flat metal catch facing the front of the doorbell. The largest portion of this catch should be on the bottom.

When you have inserted the battery properly, you should hear a ‘click.’ This means the battery is properly secured.

Download the Ring app.

1. On your mobile device, go to the

   App Store

   (for iOS devices) or the

   Play Store

   (for Android devices).
2. Search for

   Ring

   .
3. Download and install the

   Ring app

   on your mobile device.

Or visit ring.com/app on your mobile device.

Create or log in to your account.

If this is your first Ring product, you will be asked to set up an account.

1. Open the

   Ring app

   .
2. Select

   Create Account

   .
3. Follow the in-app instructions to create a new account.

If you already have another Ring device installed, simply open the Ring app.

Set up your device in the Ring app.

Tap Set Up a Device then select Doorbells.

Scan the QR code on your Ring device in the Ring app.

1. Open the Ring app.
2. Tap the

   menu

   (≡)

   on the left side of your Dashboard.
3. Tap

   Set up a Device

   and select

   Doorbells.
4. Tap

   I’m Ready to Scan

   .
5. Point your smartphone’s camera at the QR code on your Ring device or product packaging. If you don’t see the QR code, please remove your video doorbell’s faceplate.
6. Center the code in the phone camera’s view at the bottom half of the screen.
7. When the code is recognized, a green square will appear and a pop-up with your device image detected.

Put your Video Doorbell 3 Plus into Setup Mode.

Press and release the small black button on the front of your Video Doorbell 3 Plus. When there is a spinning white light on the front of your Video Doorbell, tap the “Continue” button in your Ring app.

Connect to your Ring Device.

The Ring wifi network is a temporary access point that you join briefly during the setup of a Ring device. After you connect to the temporary Ring wifi network, you will connect to your own home wifi network. Then, you are no longer connected to the Ring network. Your smartphone may generate a message that says "no internet connection" or similar verbiage in the settings. This is not a cause for concern. You can safely join the temporary Ring wifi network access point and complete your setup.

• iOS: Tap

  Join

  when the Ring app asks to join the Ring wifi network.
• Android: Your device should automatically connect to the Ring wifi network.

If your device does not automatically connect to the Ring wifi network, or if you chose to continue without scanning in step six, please follow the steps below:

1. Press the home button on your phone to leave the Ring app.
2. Navigate to the

   Settings

   app, then tap

   Wifi

   .

• On Android, you may need to navigate to

  Connection

  then

  Wifi

  .
• Select the Ring wifi network from the list of available networks. The network will appear as either:
• “Ring-” followed by the last six digits of the MAC ID.
• “Ring Setup” followed by the last two digits of the MAC ID.
• Once connected, close your “

  Settings

  ” app and return to the Ring app

Connect your Video Doorbell 3 Plus to your wifi.

Be sure you’re near your router and have your wifi password ready.

1. Select your wifi network.

• If you have more than one wifi network, select the network closest to where you will be installing your Ring Video Doorbell 3 Plus.
• Enter your wifi password and press “

  Continue

  .”

Note: After connecting to your wifi network, your Video Doorbell may update its internal software. While performing an update, the light on the front of your device will flash white. Once the light stops flashing, you know the update is complete and you can continue the setup.

Please do not attempt to ring the doorbell at this time, as it will further delay the update.